How does Jumpstr handle copyright disputes?
At Jumpstr, we take copyright seriously to ensure fair use and protect the rights of all artists. If there's ever a concern about potentially unauthorized content, we follow a clear process to review, restrict, and resolve disputes fairly and efficiently.
What happens when a claim is submitted?
If a claim is made against your release, here’s what typically happens:
- Content is restricted – To prevent further issues, we temporarily restrict the release while we review the claim.
- We notify you – You’ll be informed if one of your tracks is flagged, so you can review the claim and respond if needed.
- Claim is reviewed – Our team checks the provided documentation and evaluates the situation. We may ask you for proof of ownership or rights.
- Final action – If the claim is valid, the release remains restricted. If the claim is resolved or proven false, we’ll restore the release.
Can I dispute a claim?
Absolutely. If you believe a takedown was made in error:
- Reach out to us with proof of your rights (e.g., licenses, agreements)
- We’ll reopen the case and update the claim status accordingly
Best practices to avoid disputes
- Use only original or properly licensed content (especially for samples, beats, and covers)
- Double-check your metadata and artwork
- Never impersonate or include other artists without permission
Need help with a specific case? Reach out to our support team — we’re here to help you get it sorted.