My release is linked to the wrong Spotify profile — what should I do?

If your music ends up on the wrong Spotify artist profile, don’t worry — this happens sometimes, especially with new artists or similar names. Here's how to fix it:


How to correct the artist profile:

Contact Jumpstr Support

Reach out to us via in-app chat or email. Include:

  • A link to your release on Spotify

  • The correct Spotify artist profile (if it exists)

  • Mention if you don’t yet have a profile — we’ll help create one


We’ll submit a fix to Spotify

Our team will contact Spotify on your behalf to:

  • Move your release to the correct profile

  • Prevent future misplacements


Allow some time

Fixes usually take a few business days to process, depending on Spotify’s response time.


Tip: If you're a new artist, we recommend claiming your Spotify for Artists profile once your first release goes live to avoid this issue in the future.

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